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WESTBOURNE WEBSITE PRIVACY POLICY


This online and mobile application privacy policy (“Privacy Policy”) of Be Westbourne LLC (“Westbourne,” “we,” “us,” or “our”) lets you know how we collect, use, share, protect, and retain your personal information. Our Privacy Policy also explains choices you may exercise regarding that information, including how you may request to access, update and delete your personal information. Please take a moment to review the terms of our Privacy Policy to get a clear understanding of how we handle your personal information.
By using our website, you consent to the collection, use, sharing and retention of your personal information as described in this Privacy Policy.
We reserve the right to make modifications to this Privacy Policy from time to time to adapt it to any changes in applicable laws or our activities. The date of the latest version of this Privacy Policy is indicated at the end of this Privacy Policy.
By continuing to use our Website, you are consenting to any changes to this Privacy Policy.
You may also, at any time, communicate with us using the contact information at the bottom of the page in case you have any questions or concerns regarding this Privacy Policy.
 
What personal information do we collect from the people that visit our Website or other services?
The personal information we may collect from you includes:

  • Contact information, such as your name, mailing address, email address, and telephone number

  • Financial payment information, such as credit card, debit card, and other financial payment information

  • Profile information such as username and password that you may set to establish an online account with us, date of birth, redemption code, biographical details, photograph, links to your profiles on social networks, interests, preferences, information about your participation in our contests, promotions, or surveys, and any other information that you add to your account profile

Preferences information such as product wish lists, order history, and marketing preferences

  • Communications information based on exchanges with you, including when you contact us with questions or feedback, through the Service, social media, or otherwise

  • Other information not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection

 We may combine with personal information that we receive from you may and combine it with information that we receive from third party sources such as:

  • Public sources, such as government agencies, public records, and other publicly available sources.

  • Private sources, such as data providers or licensors, social media platforms and other private sources.

  • Our affiliate partners, such as our affiliate network provider and publishers, influencers, and promoters who participate in our paid affiliate programs.

  • Marketing partners, such as joint marketing partners and event co-sponsors.

Automatic data collection.  We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications and other online services, such as:

  • Device data, such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state or geographic area.

  • Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths between pages or screens, information about your activity on a page or screen, access times and duration of access, and whether you have opened our marketing emails or clicked links within them.

  • Location data when you authorize the Service to access your device’s location.

 

Data about others.Users of the Service may have the opportunity to refer friends or other contacts to us and share their contact information with us. Please do not refer someone to us or share their contact information with us unless you have their permission to do so.

 

When do we collect information?

We collect information from you when you make a purchase, sign up for our newsletter, respond to a survey or marketing communication, enter information on our site or as otherwise described in this Privacy Policy. Whether or not you actively supply your personal information to us, our website contains cookies and other features that may collect your information when you visit various pages on our website.

How do we use your information?

We may use the information we collect to:

  • Personalize your experience to deliver content and products that most interest you

  • Provide, operate and improve our business including our website

  • Establish and maintain your user profile on the website

  • Enable security features of the Service, such as by sending you security codes via email or SMS, and remembering devices from which you have previously logged in

  • Respond to your questions, comments, and request

  • Administer a contest, promotion, survey, or other site feature

  • Quickly and securely process your transactions

  • Ask for ratings and reviews of services or products

  • Correspond with you (live chat, email, text, or voice inquiries)

     

    We also collect information from and about you to comply with our legal obligations, such as:

    • To investigate and prevent fraudulent transactions, unauthorized access to our products and services, and other illegal activities

    • To demonstrate compliance with applicable privacy and data security laws and regulations and other regulatory requirements, lawful requests and legal process

    • To comply with incident monitoring, reporting, assessment, and notification requirements

    • To audit our internal processes for compliance with legal and contractual requirements or our internal policies;

    • To enforce the terms and conditions that govern our service

    • To prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity

     

    We may use your personal information for research and development purposes, including to analyze and improve the Service and our business.  As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect.  We make personal information into anonymous data by removing information that makes the data personally identifiable to you.  We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.

    We may use your information as you consent.

    We, our service providers and our third-party advertising partners may collect and use your personal information for marketing and advertising purposes:

    • Direct marketing. We may send you Westbourne-related or other direct marketing communications as permitted by law.  You may opt-out of our marketing communications as described in the Opt-out of marketing section below. 

    • Interest-based advertising.  We may engage third-party advertising companies and social media companies to display ads on our Service and other online services. These companies may use cookies and similar technologies to collect information about your interaction (including the data described in the automatic data collection section above) over time across the Service, our communications and other online services, and use that information to serve online ads that they think will interest you.  This is called interest-based advertising. We may also share information about our users with these companies to facilitate interest-based advertising to those or similar users on other online platforms. You can learn more about your choices for interest-based advertising in the Your Choices of Your Personal Information section of the Privacy Policy.

    Retention. We generally retain personal information to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes.  To determine the appropriate retention period for personal information, we may consider factors such as the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.  

    When we no longer require the personal information we have collected about you, we may either delete it, anonymize it, or isolate it from further processing. 

    How do we protect your information?

    We implement a variety of security measures when a user places an order, enters, submits, or accesses their information designed to maintain the safety of your personal information.  Westbourne uses technical and organizational measures designed to protect your personal information.

    Unfortunately, no data transmission over the internet or stored on a server can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online.

    Tracking Technologies + Cookies

    We and our third-party partners, such as advertising partners, marketing partners, and service providers, use certain technologies such as cookies and pixels to track activity on our site. These technologies are used for purposes such as analyzing trends, administering the site, tracking users’ movements around the site, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual basis (that is, reports of your own activity) as well as on an aggregated basis (that is, reports of all user activity or activity of certain users as a group).

    These technologies may also identify your location if you choose to share this information with us. Please note that some mobile applications may automatically collect the location of your mobile device using technologies such as GPS, WiFi, or cell tower technology. Most mobile devices allow you to withdraw your permission to provide location data to us in your device settings.

    Information collected via tracking technologies can help us improve your access to our website and identify repeat visitors. For instance, when we use a cookie to identify you, you would not have to enter a password more than once, thereby saving you time and providing a better experience. Cookies also help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.

    We may use third-party services that employ software code to record users’ interactions with our websites in a manner that allows us to watch DVR-like replays of those user sessions often referred to as session-replay technologies. The replays include users’ clicks, mobile app touches, mouse movements, scrolls and keystrokes/key touches during those sessions, but eliminates personal information from view.  These replays help us diagnose usability problems and identify areas for improvement.

    With the exception of essential or strictly necessary cookies, you may be able to withdraw or modify your consent to our use of cookies. If you no longer wish to receive cookies you can use your web browser settings to accept, refuse and delete cookies. To do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” settings). Please note that if you set your browser to refuse cookies, you may not be able to use all the features of the Westbourne website.

    You can manage your cookie settings within your own individual cookie declaration at Westbourne.com/privacy/cookie-declaration.

    Mobile location data. You can disable our access to your device’s precise geolocation in your mobile device settings.

    Advertising choices.  You may be able to limit use of your information for interest-based advertising by:

    • Browser settings. Blocking third-party cookies in your browser settings.

    • Privacy browsers/plug-ins. By using privacy browsers or ad-blocking browser plug-ins that let you block tracking technologies.

    • Platform settings. Google and Facebook offer opt-out features that let you opt-out of use of your information for interest-based advertising:

    • Ad industry tools.  Opting out of interest-based ads from companies participating in the following industry opt-out programs:

    • Mobile settings. Using your mobile device settings to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.

    You will need to apply these opt-out settings on each device and browser from which you wish to opt-out. 

    Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms that we linked to above.

    Third-party links

    Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party.  We have no responsibility or liability for the content and activities of these linked sites. We encourage you to read the privacy policies of the other websites and mobile applications and online services you use.

    Sharing of personal information

    We may share your personal information to the third parties listed below, as otherwise described in this Privacy Policy or as we otherwise inform you at the time of collection. Please note that once we share your personal information with a third party, it becomes subject to such third party’s privacy practices.  We make commercially reasonable efforts to verify that the parties with whom our mobile application shares personal information provide a level of protection of personal information consistent with the practices described in this Privacy Policy, except that all such parties described above other than service providers and affiliates may, to the extent permitted by law, use personal information as described in their own privacy policies.    

    • Business transfer: We may share and transfer your personal information where there is a corporate event (or negotiations of such a corporate event), such as a merger, acquisition, bankruptcy, or sale of assets •  Advertising partners. Third-party advertising companies for the interest-based advertising purposes described above

    • Business partners. Third parties with whom we may share information such as part of a marketing campaign.

    • Professional advisors. Professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us

    • Other parties with your consent: Where you’ve expressly consented for your personal information to be shared with other third parties, we will share it in accordance with such consent • Legal or administrative process: We may share your personal information with third parties if we believe that disclosure is reasonably necessary to enforce this Privacy Policy, to detect or prevent fraud, security, or technical issues, or to comply with any applicable law, regulation, legal process, or governmental request. This may include disclosures to law enforcement, government authorities and private parties.

    Please note that your personal information may be processed in any country of the world in accordance with this Privacy Policy, and if so, that law enforcement agencies as well as national security agencies of any such countries may have access to it.

    Your choices over your personal information

    • You may decline to share certain personal information with us, in which case we may not be able to fulfill your product requests or provide to you some of our services. For example, we need your email address to authenticate you and perform account services such as password resets, or to provide you with customer support  • You may decline to accept certain cookies and tracking technologies, but that decision may affect the functionality and performance of our website. See the above section on Tracking Technologies + Cookies.

    • You may update or correct your personal information at any time by accessing the account settings page on our website, Westbourne.com/account

    • You may opt out of receiving promotional communications from Westbourne by using the unsubscribe link within each marketing email, or by contacting ohhello@Westbourne.com. You may opt out of receiving promotional communications from Westbourne via text message or SMS by texting STOP to 833.262.6905 or by emailing

    • You may ask questions or make complaints about our privacy and data security practices with regard to your personal data

     

    To exercise any of these options, or for additional information about our privacy and data security practices, please contact us at ohhello@Westbourne.com.

    Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit.  We currently do not respond to “Do Not Track” or similar signals.  To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

    California Residents. 

    Children

    Our site is not intended for use by children under the age of 13. Westbourne does not knowingly collect or use any personal information from such children. If you are under the age of 13, do not submit any information through our site. If we learn that we collected personal information from children under the age of 13, we will take steps to promptly delete that information. If you believe that a child under age 13 may have provided us with personal information, please contact us at ohhello@Westbourne.com.

    International data transfer

    Westbourne is a U.S.-based company that has operations and service providers in the United States and internationally. As a result, personal information that we collect may be transferred to our U.S. offices or elsewhere globally to permit us to comply with our legal, contractual, and business obligations and activities. In addition, we may provide information to third-party service providers in the U.S. and in other countries to the extent necessary to support Westbourne’s business activities, and we may access personal information collected by our customers to support the services that we provide to our customers. Thus, personal information may be transferred to and stored on servers located in the United States and in countries different from the country in which that information was initially collected. Similarly, information we collect may be accessed by Westbourne and our third-party service providers and business partners from countries other than the ones in which the information is stored. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country. 

    Contact Us:

      You may also contact us at:

      8605 Santa Monica Blvd PMB 44425

      West Hollywood, CA 90069

      United States of America